Common queries answered
Frequently asked Questions
Orders are typically dispatch same business day before 2:30 EST. Estimated transit times are anywhere from 3-10 days.
We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition, it was received.
If you wish to return your item, we must receive your request within 30 days of the date you received your item.
You are responsible for paying for the return shipping costs.
Contact support with your order number and new shipping address. We will reach out to the shipping carrier and arrange for the new shipping address.
Beccalighting.ca ships orders to Canadian customers located within Canada. For international orders – visit beccalighting.com
If you purchased the product from a different source. E-mail support with your Name, Order ID and Proof of purchase.